Privacy Policy for go-plumbers.com
Effective Date: May 24, 2026
This Privacy Policy explains how go-plumbers.com (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website or use our plumbing services and related lead-request forms.
By using this website, you agree to the terms described in this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information to provide and improve our services.
Personal Information
When you submit a contact form, request a quote, or communicate with us, we may collect:
- Full name
- Phone number
- Email address
- Service address or location
- Details about plumbing issues or service requests
- Any other information you voluntarily provide
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited and time spent on pages
- Referral source (how you arrived at our website)
- Cookies and tracking identifiers
2. How We Use Your Information
We use the information we collect to:
- Provide plumbing services and respond to service requests
- Connect you with licensed plumbers or service partners in your area
- Schedule appointments and dispatch technicians
- Improve website performance and user experience
- Send service updates, confirmations, or customer support messages
- Run marketing and promotional campaigns (where permitted by law)
- Comply with legal and regulatory obligations
3. Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar technologies to:
- Improve website functionality
- Analyze traffic and user behavior
- Personalize user experience
- Measure marketing effectiveness
You can disable cookies in your browser settings, but some features of the website may not function properly.
4. How We Share Information
We do not sell your personal information. However, we may share your data with:
- Licensed plumbing contractors or service providers
- Scheduling and dispatch partners
- Website hosting and IT service providers
- Analytics and advertising platforms
- Payment processors (if applicable)
- Legal authorities when required by law
All third parties are required to use your information only for the purposes of providing services on our behalf.
5. Lead Distribution Notice
By submitting your information on go-plumbers.com, you acknowledge that your request may be shared with one or more licensed plumbing service providers or partners in your area for the purpose of fulfilling your service request.
6. TCPA Consent (Marketing Communications)
By submitting your contact information, you expressly consent to be contacted by go-plumbers.com and its partners via:
- Phone calls
- Text messages (SMS)
- Emails
- Automated dialing systems or prerecorded messages
This consent is not a condition of purchase. Standard message and data rates may apply. You may opt out at any time by following unsubscribe instructions or contacting us directly.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or disclosure. However, no online system or electronic storage method is completely secure.
8. Data Retention
We retain personal information only as long as necessary to fulfill service requests, comply with legal obligations, resolve disputes, and enforce agreements.
9. Your Privacy Rights
Depending on your location, you may have rights to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Opt out of marketing communications
- Limit or restrict certain data uses
To exercise your rights, contact us using the details below.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.