Privacy Policy for Go-Plumbers.com
Effective Date: May 24, 2026
At Go-Plumbers.com (“we,” “us,” or “our”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit Go-Plumbers.com or use our plumbing services and lead request forms.
By accessing or using our website, you acknowledge that you have read and agree to the practices described in this Privacy Policy.
1. Information We Collect
1. Information We Collect
We collect both personal and non-personal information to provide, improve, and support our services.
Personal Information
When you submit a contact form, request a quote, or communicate with us, we may collect:
- Full Name
- Phone Number
- Email Address
- Service Address or Location
- Details about your plumbing issue or service request
- Any other information you voluntarily provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP Address
- Browser Type and Version
- Device Information
- Operating System
- Pages Visited and Time Spent on the Website
- Referral Source
- Cookies and Similar Tracking Technologie
2. How We Use Your Information
We use the information we collect to:
- Provide plumbing services and respond to your service requests.
- Connect you with licensed plumbers or trusted service partners in your area.
- Schedule appointments and dispatch technicians.
- Improve our website, services, and overall user experience.
- Send service confirmations, updates, customer support messages, and marketing communications where permitted by law.
- Comply with applicable legal and regulatory requirements.
3. Cookies and Tracking Technologies
Our website uses cookies, pixels, and similar technologies to:
- Improve website functionality and performance.
- Analyze website traffic and visitor behavior.
- Personalize your browsing experience.
- Measure the effectiveness of marketing and advertising campaigns.
You may disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.
4. How We Share Information
We do not sell your personal information.
We may share your information with trusted third parties when necessary to provide our services, including:
- Licensed Plumbing Contractors and Service Providers
- Scheduling and Dispatch Partners
- Website Hosting and IT Service Providers
- Analytics and Advertising Platforms
- Payment Processors (where applicable)
- Government or Legal Authorities when required by applicable law
All third-party service providers are required to protect your information and use it only for the purposes of providing services on our behalf.
5. Lead Distribution Notice
By submitting your information through Go-Plumbers.com, you acknowledge and agree that your request may be shared with one or more licensed plumbing contractors or trusted service partners in your area for the purpose of responding to and fulfilling your service request.
6. TCPA Consent (Marketing Communications)
By submitting your contact information, you provide your express consent to receive communications from Go-Plumbers.com and its partners, including:
- Phone Calls
- Text Messages (SMS)
- Emails
- Communications delivered using automated dialing systems or prerecorded voice technology, where permitted by law
Your consent is not a condition of purchasing any product or service. You may withdraw your consent at any time by following the unsubscribe instructions provided or by contacting us directly. Standard message and data rates may apply.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
While we take appropriate measures to secure your information, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill service requests, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information.
- Opt out of marketing communications.
- Request restrictions on certain data processing activities.
To exercise any of these rights, please contact us using the information provided below.
10. Third-Party Links
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices, content, or policies of those external websites. We encourage you to review their privacy policies before providing any personal information.